Arrrrggghhhhh! A tangled mess of technology

Four days without Wi-Fi does not make me a happy camper. Joe and I tried to fix it, but it was a multi-national effort and doomed to fail. Here's what we had to do as the wi-fi is shared with our neighbors and the modem is in their apartment:

We ( in Italy on US phone) texted Ale (Netherlands) to tell him of the problem. Ale (Netherlands) spent two days trying to call satellite company (Italy). When he finally got through, he relayed the instructions to us via text and we sent back questions and comments via text to Ale, who asked and got info from the Italian company and relayed it back to us. Since we have lousy phone coverage in Italy, all of the texts took about two minutes to send/receive, which was frustrating to say the least.

With no success on the first try, we gave up, then left Tuscany for our weekend in Ravenna.